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Frequently asked questions
Need help applying for an Australian Visa but don’t know where to start? We’ve answered some of the most FAQs to help you get you started.
Why use a Registered Migration Agent?
Registered Migration Agents are qualified to provide accurate advice on your visa options and assistance with the preparation and lodgement of your application.
What types of visas can you help me with?
We specialise in family migration related visas, including partner, child and parent visas. We also help with Citizenship, permanent residency, and visitor visas. Additionally, we have extensive experience with managing visa appeals with the ART for any of these visas.
How much are your professional fees?
We will answer your questions and provide an initial phone consultation for free. Our fees vary depending on the type of visa application we are preparing for you. Our fees are very competitive and great value for the service we provide and the results we achieve. See our process and pricing page for more information.
Which visa should I apply for?
Choosing a visa type that is appropriate for your circumstances is essential to a positive visa decision. You need to consider your personal circumstances, migration goals, your eligibility and of course the visa fees. We’re here to help determine the best visa pathway for you. Submit your enquiry for a free consultation.
Who will lodge my visa application?
Our Principal Migration Agent, Eli Bekker, will oversee the drafting of your application, before reviewing and lodgement. Eli is a registered migration agent who is registered with the Office of the Migration Agents Registration Authority (MARA), and has over 15 years experience in the field.
I’m in a de facto relationship, can I still apply for a Partner Visa?
Yes, you can absolutely apply for an Australian Partner Visa if you are in a de facto relationship, and it’s a common pathway for couples to live in Australia. While the general requirement is that de facto relationships must have existed for at least 12 months prior to application, there are exceptions and specific criteria to meet.
After I lodge a Partner Visa application do I have to remain in the same place whilst it is processing?
Partner Visas and Prospective Marriage Visas can be granted while the applicant is either in or outside Australia. Therefore, you do not need to remain in the same location you were when you lodged your application when the outcome is receive from the Department of Immigration.
What is a bridging visa?
A Bridging visa is a temporary visa granted to someone who applies for a visa while in Australia, so they can lawfully remain in Australia while their visa application is being processed. It doesn’t come into effect until your current visa expires and generally takes on the same conditions as your current visa. There are several classes of Bridging visas, each with their own conditions.
Do I need to translate documents that are not in English?
Yes, all documents which are in a language other than English are generally not accepted by Australian authorities. It is recommended to use National Accreditation Authority for Translators and Interpreters (NAATI) accredited translator, however, authorities do accept translations by other professionals, as long as they are official or notarised.
Can an applicant (or sponsor) with a criminal record still apply for a visa?
Yes, it is generally possible to apply for or sponsor a visa even with a criminal record, but the likelihood of success depends on the nature and severity of the criminal history, and the specific visa being applied for.
What costs are involved when applying for an Australia visa?
The costs of applying for a visa can vary widely vary, but in all cases, you should consider the following costs and fees:
- The government visa application charges
- Migration Agent professional fees
- Medical examinations
- Police checks
- Document translation (if required)
- Health insurance cover (if required for your visa)
Can I stay in Australia while waiting for my partner visa?
If you are applying for an Onshore Partner visa in Australia, you can stay in the country while your application is being processed. You will be granted a Bridging visa which will come into effect when your current substantive visa expires. The Bridging visa will allow you to remain lawfully in Australia, while you wait for an outcome for your Onshore Partner visa application.
What does "Eligible New Zealand citizen" mean?
An eligible New Zealand citizen is a New Zealand citizen who is a protected SCV (Special Category visa – subclass 444) holder within the meaning of section 7 of the Social Security Act 1991 (SSA). You are a protected SCV holder at a particular time, if you:
- were physically in Australia on 26 February 2001 as the holder of an SCV
- were not in Australia on 26 February 2001 but were in Australia for 365 days (or more) between 26 February 1999 and 25 February 2001 (inclusive) and returned to Australia after 26 February 2001, or
- are otherwise a ‘protected SCV holder’ under section 7(2B), 7(2C) or 7(2D) of the SSA – in which case you must provide us with written confirmation from Centrelink that you are a protected SCV holder.


